Part Time Front Desk Receptionist

Golden State Orthopedics and Spine•Watsonville, CA

9d•$23 - $25

About The Position

We are looking for a part-time Front Desk Receptionist to join the team. The role handles patient registration, appointment scheduling, front-desk documentation, incoming faxes, and the waiting room. The position requires 50% travel between Capitola and Watsonville.

Requirements

High school diploma or equivalent.
One year of experience at a medical practice is preferred.
Bilingual in Spanish is preferred.

Nice To Haves

One year of experience at a medical practice.
Bilingual in Spanish.

Responsibilities

Register patients by collecting required data, registering insurance, and collecting co-pays, co-insurance, surgery deposits, and payments on accounts.
Scan IDs and insurance cards, and print and obtain signatures on required documents.
Schedule appointments accurately with the correct physician.
Obtain authorizations, interpreters, or transportation for appointments that require them.
Respond to alert notes applicable to the front desk.
Complete daily paperwork, including data details, financial policies, and privacy notices; enter them daily and expire alert notes when tasks are complete.
Scan documents daily, including data details, financial policies, privacy notices, authorizations, referrals, and miscellaneous documents.
Sort incoming faxes and delegate them to the correct person or department.
Oversee the waiting room to ensure patients are attended to within a reasonable amount of time.
Inform patients when an MD, PA, or NP is running behind.
Travel between Capitola and Watsonville, as required.
Perform additional duties as assigned.