Front Desk Receptionist

Stratton Amenities • Plano, TX

4d • Onsite

About The Position

Stratton Amenities is a hospitality company providing professional front desk and receptionist services to upscale residential communities. We focus on delivering a welcoming, organized, and service-oriented front desk experience that supports residents, guests, and property management teams. We are seeking a reliable, polished, and customer-focused Front Desk Receptionist to support a luxury residential community in Plano. This full-time role is ideal for someone who enjoys being the first point of contact, takes pride in organization and presentation, and understands the importance of professionalism in a front-facing environment. This position requires the ability to work weekends and holidays.

Requirements

• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Professional demeanor and appearance
• High attention to detail and accuracy
• Ability to remain calm and courteous under pressure
• Strong sense of reliability and accountability
• Ability to handle multiple tasks efficiently
• Basic computer skills and comfort using scheduling or logging systems
• Ability to maintain confidentiality and discretion
• Must be able to work weekends and holidays

Nice To Haves

• Previous experience in a receptionist, front desk, or customer service role preferred
• Experience in residential, office, hotel, or hospitality environments is a plus

Responsibilities

• Greet residents and guests in a courteous and professional manner
• Serve as the primary point of contact at the front desk
• Answer and direct phone calls with proper etiquette
• Manage visitor access and maintain accurate logs
• Accept, log, and distribute resident packages and deliveries
• Provide general information and assist with basic requests
• Monitor lobby activity and notify management of any concerns
• Maintain a clean, organized, and professional front desk area
• Communicate effectively with property staff and management

Benefits

• Competitive hourly pay
• Full-time, stable schedule
• Professional and supportive work environment
• Opportunity to gain experience in residential hospitality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed