Front Desk & Reception

Emergency One•Town of New Windsor, NY

About The Position

Emergency One is seeking a Front Desk & Reception employee to support its urgent care services in the Hudson Valley. The role involves welcoming patients, collecting and entering patient information, processing payments, handling phone calls and scheduling, and performing general clerical tasks. On-the-job training is offered. The position is full-time, pays $18 per hour, and includes day, evening, and weekend hours. Emergency One has locations in Kingston, Hyde Park, New Windsor, and Poughkeepsie.

Requirements

  • High school diploma or equivalent required.
  • Customer service skills, ability to multitask, attention to detail, and strong communication skills are encouraged.
  • Minimum of one year of clerical experience is preferred but not required; health care setting experience is preferred.

Nice To Haves

  • Clerical experience, preferably in a health care setting.

Responsibilities

  • Greet patients and obtain demographic and insurance information.
  • Enter demographic and insurance information into the computer system.
  • Collect payments and post them into the computer system.
  • Answer phones and schedule appointments.
  • File and scan documents.
  • Fax records as needed.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer contribution
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Group term life insurance
  • Generous paid time off
  • Closed on major holidays
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