Full Time Front Desk Operations Assistant

Think Academy • San Jose, CA

22d

About The Position

Think Academy is seeking a reliable, detail-oriented, and service-minded Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations. The role helps ensure smooth campus functioning through check-ins, material preparation, printing, supply management, and parent communication. It is suited to someone who enjoys helping families, staying organized, and supporting the teaching team in a fast-paced educational environment.

The position is based in Cupertino or Los Altos, with occasional support across sites. It is full-time, 30–40 hours per week, Tuesday through Sunday, with weekend and evening work based on program schedules. Compensation is $20–$25 per hour, based on experience.

Requirements

• Strong communication and customer service skills, with an interest in working with families and students.
• Organized, dependable, and attentive to detail.
• Able to multitask and remain calm in a busy environment.
• Able to work weekends and evenings based on program schedules.

Nice To Haves

• Experience in administrative work, retail, hospitality, or education support.

Responsibilities

• Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
• Monitor inventory, organize supplies, restock classroom materials, and prepare teaching kits.
• Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
• Help coordinate campus resources during peak times, including weekends and special programs.
• Serve as the first point of contact for parents, students, and visitors in a friendly, professional manner.
• Support check-in processes, class reminders, and general parent inquiries.
• Assist with student gift redemption, merchandise distribution, and prize inventory.
• Provide basic program information and direct families to appropriate staff members when needed.
• Prepare printed materials, worksheets, and classroom supplies for teachers.
• Support tracking of attendance, class handouts, and post-class procedures.
• Assist with weekend programs, camps, competitions, and open-house events through on-site tasks such as sign-in, materials tables, and classroom setup.
• Maintain tidy and welcoming learning spaces across campus.

Benefits

• Supportive team environment with clear workflows and training.
• Opportunities to grow into academic operations, customer support, or campus coordination roles.
• Exposure to professional educators and fun learning programs.
• Mission-driven culture focused on student success.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed