Front Desk Monitor - Legacy
Volunteers of American Greater New York•Brooklyn, NY
•Onsite
About The Position
The Front Desk Monitor at Legacy Family Residence answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access. Legacy Family Residence is a transitional family shelter in Brooklyn where residents learn essential skills to meet the challenges of everyday life. The position is located in Brooklyn, NY 11236.
Requirements
- Good interpersonal skills.
- Basic computer knowledge.
- Security License and Fire Guard (F-02) certification required upon hire.
- CPR/First Aid and Coordinator of Fire Safety & Alarms (F80) certifications required within 90 days of hire; VOA will cover the cost.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Answer telephone calls and take messages for staff.
- Greet visitors and assist them directly or announce their arrival to staff or residents.
- Ensure that clients sign in and out as required.
- Receive and route mail and deliveries.
- Aid residents and control front door access.
- Handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at the residence as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription coverage
- Life insurance
- Retirement plan
- Tuition reimbursement
- Paid time off, including a paid birthday holiday
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
