Front Desk Monitor- Part Time

Volunteers of America - Greater New York, Inc. • New York, NY

15d • $22 - $22 • Onsite

About The Position

Volunteers of America–Greater New York is hiring a part-time Front Desk Monitor for Richard F. Salyer House, a permanent, supportive, and affordable housing program in New York, NY. The position supports a service-rich residential environment by managing front desk operations, assisting visitors and residents, routing communications and deliveries, and controlling front door access. The Front Desk Monitor also follows emergency procedures and may assist with crisis intervention. The required Coordinator of Fire Safety & Alarms (F80) certification must be obtained within 90 days of hire; VOA will cover its cost.

Requirements

• High school diploma or GED preferred.
• Polite and pleasant manner; efficient and firm approach; ability to operate a busy front desk/security operation.
• Ability to perform diverse tasks with ease and maintain confidentiality.
• Obtain Coordinator of Fire Safety & Alarms (F80) certification within 90 days of hire; VOA covers the cost.

Responsibilities

• Answer telephone calls and take messages for staff.
• Greet visitors and assist them directly or announce their arrival to staff or residents.
• Ensure clients sign in and out as required.
• Receive and route mail and deliveries.
• Assist residents and control front door access.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at the residence as assigned.
• Perform other related duties as requested.

Benefits

• The listed benefits apply to full-time employees: medical, dental, and vision coverage; prescription coverage; life insurance; retirement plan; tuition reimbursement; paid time off, including a paid birthday holiday.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED