Front Desk/Medical Assistant

Integrated Foot and Ankle•Philadelphia, PA

17h

About The Position

Integrated Foot and Ankle Specialists is seeking a Front Desk Receptionist/Medical Assistant for a busy podiatry practice supporting two providers. The position combines clinical and administrative tasks to support patient care and the smooth operation of the office. Occasional travel between practice locations may be required based on staffing and operational needs.

Requirements

Familiarity with Electronic Health Records (EHR) and medical terminology.
High school diploma or equivalent.
Friendly and compassionate disposition.
Excellent organizational and time management skills.
Strong interpersonal communication skills.
Ability to work independently and collaboratively as part of a team.
Dedication to maintaining the confidentiality of patient records.

Responsibilities

Welcome patients professionally and warmly, answer phone calls, and direct queries efficiently.
Manage appointments and patient flow, including booking, confirming, and rescheduling appointments.
Ensure efficient patient check-in and check-out.
Enter patient insurance and demographic information accurately, verify insurance details, and process related documentation.
Communicate with doctors and patients using appropriate medical terminology.
Assist in taking a detailed chief complaint, past medical history, and social history.
Collect co-pays and deductibles and manage billing queries.
Scribe the objective and plan portions of encounter notes under the doctor's direction.
Assist physicians with minor in-office procedures.
Educate patients about their conditions and treatment plans.
Maintain inventory, supplies, equipment, and instrument sterilization.
Clean and sterilize examination rooms promptly and thoroughly.
Provide support and coverage for other staff members when requested.
Maintain the confidentiality of patient records.