Front Desk Manager

NFC Amenity Management•Miami, FL

34d•Onsite

About The Position

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. This full-time position pays $42,000 per year. Benefits include Paid Time Off and Health/Vision/Dental Insurance options. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements are available for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. This position requires you to work exclusively at the front desk. Follows all HR and Risk Management Company Policies. Performs miscellaneous job-related duties as assigned. Covers shifts for team members to ensure proper staffing requirements are maintained. Uses the Company Approved Team Scheduler to ensure payroll budget compliance. Some of the traits and qualities we look for in this position include: Front Desk Management, Hospitality Management, Outgoing Personality, Teamwork, Mentoring, Detail-Oriented, Proactive, Scheduling, Accuracy, Training & Teaching Others, Client Relationship Skills, Financial Management. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

Requirements

Works well independently
Thrives in a fast-paced environment
Making eye contact
Being welcoming
Legally allowed to work in the US

Nice To Haves

Experience in supervising others

Responsibilities

Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
Create operating systems and checklists to ensure a well-maintained, clean facility.
Be the primary point of contact for facility maintenance, repairs, and cleaning.
Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns.
Coordinate all facility reservations.
Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors.
Assist in preparing the community events required by the building.
Stay abreast of industry standards, technology, and trends.
Perform other duties as assigned that relate to the success of the property.
Covers shifts for team members to ensure proper staffing requirements are maintained.
Uses the Company Approved Team Scheduler to ensure payroll budget compliance.