Front Desk & Hospitality Associate

Gene Juarez Salons & Spas • Redmond, WA

5d • $18 - $19 • Onsite

About The Position

The Front Desk & Hospitality Associate supports a positive guest experience at Gene Juarez’s Redmond location. The role welcomes and assists guests in person while providing behind-the-scenes support to salon artists and maintaining a clean, inviting environment. This is a full-time position with hourly compensation of $18.00–$19.00.

The position offers variety across customer service, cashiering, basic merchandising, and problem-solving, with a pathway for growth and career development within the company. Open scheduling availability is required; many shifts take place during evenings and weekends, and the salon is often busiest around holidays. The work involves standing or walking for much of the shift and occasionally lifting objects weighing up to 35 pounds without assistance or up to 50 pounds with assistance. Accommodation may be available for people with disabilities. Employment is contingent on successfully completing a background check.

Requirements

• If age 18 or older, have or be willing to obtain a Class 12 or 13 MAST Permit; required training will be provided if needed.
• Be able to work in a fast-paced environment and shift priorities.
• Anticipate guest needs and exceed expectations.
• Demonstrate attention to detail and accuracy.
• Respond professionally and resiliently to situations as they arise.
• Be organized and comfortable maintaining cleanliness and performing some repetitive tasks.
• Learn changing products, services, and promotions quickly and apply that information.
• Have a positive, can-do attitude.
• Have open scheduling availability, including availability for evening and weekend shifts and busy holiday periods.
• Be able to stand or walk for much of the shift.
• Be able to lift up to 35 pounds without assistance and up to 50 pounds with assistance.

Responsibilities

• Welcome and assist guests, helping them feel valued from the moment they enter.
• Support salon artists by preparing clean linens and supplies used during services.
• Keep salon areas clean, including the lobby, dressing rooms, retail shelves, and restrooms.
• Help organize and place incoming shipments and assist with retail stock and signage.
• Process guest checkouts accurately, connect with guests, ensure they had a positive experience, and invite them to return.

Benefits

• Discounts on services and products
• Consistent scheduling
• Variety of work to deepen experience in customer service, cashiering, basic merchandising, and problem-solving
• Pathway for growth and career development within the company
• Comprehensive benefits package
• Part-time employees may enroll in the company’s 401(k) plan
• During the first year, employees accrue one hour of paid time off for every 30 hours worked

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed