Full-Time Front Desk Guest Ambassador / Tech Assistant

Precision Imaging Centers • Orlando, FL

3d • Onsite

About The Position

Precision Imaging Centers is hiring a full-time Front Desk Guest Ambassador / Tech Assistant for its Millenia Boulevard location in Orlando, Florida. This dual-role position combines front desk and patient-service responsibilities with clinical support for imaging technologists. The role helps provide a positive patient experience while supporting day-to-day operations in a fast-paced healthcare environment.

The position includes patient registration, appointment scheduling, customer service, and assistance with patient preparation and exam workflows across imaging modalities including MRI and CT. The employee will also help prepare, clean, and restock imaging rooms and support patient documentation and clinical workflows under the direction of imaging technologists.

The center operates Monday through Friday from 7:00 AM to 7:00 PM and Saturday from 8:00 AM to 5:00 PM. Multiple shifts are available, and flexibility to work different shifts within these hours, including Saturdays as needed, is preferred. Pay is $18–$22 per hour.

Requirements

• High school diploma or equivalent.
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail and ability to multitask effectively.
• Comfort working in both administrative and clinical support roles.
• Willingness to learn new skills, including IV starts when appropriate.
• Dependability, flexibility, and commitment to exceptional patient care.
• Ability to stand or sit for extended periods and occasionally lift up to 25 pounds.

Nice To Haves

• Bachelor's degree preferred.
• Radiology background and/or previous experience with MRI, CT, or other imaging modalities strongly preferred.
• Previous experience in healthcare, patient care, hospitality, or customer service is a plus.
• Flexibility to work various shifts during operating hours, including Saturdays as needed, is preferred.

Responsibilities

• Welcome patients and provide a friendly, professional experience from check-in through check-out.
• Register patients and verify insurance and demographic information.
• Schedule appointments, answer incoming calls, and respond to patient inquiries.
• Collect payments and maintain accurate patient and financial records.
• Educate patients about imaging services and encourage patient feedback.
• Maintain a clean, organized, and welcoming front desk environment.
• Coordinate with clinical staff to support efficient patient flow and a positive patient experience.
• Assist imaging technologists with preparing patients for MRI, CT, and other imaging procedures.
• Help position patients and support their comfort and exam preparation under the direction of the technologist.
• Follow established patient safety and imaging department protocols.
• Perform IV starts as needed, with training available for qualified candidates.
• Prepare, clean, and restock imaging rooms and clinical supplies.
• Assist with patient documentation and daily clinical workflows.
• Support technologists across multiple imaging modalities based on departmental needs.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Short-term and long-term disability coverage.
• Company-paid group life insurance.
• Paid time off (PTO).
• Competitive pay and bonus opportunities.
• Employee recognition and referral bonuses.
• Opportunities for professional growth and advancement.
• Flexible scheduling with multiple shifts available.
• Great Place to Work® Certified workplace.
• Supportive, team-oriented environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED