Front Desk Guest Ambassador/Tech Assistant
About The Position
Precision Imaging Centers is hiring a PRN Front Desk Guest Ambassador/Tech Assistant for its St. Augustine team. This dual-role position is cross-trained in front desk operations and clinical Tech Assistant responsibilities, supporting administrative and clinical operations to provide patients with a welcoming, positive experience. The role includes patient registration and check-in, front desk support, patient preparation, and other clinical support duties as needed. The schedule is as needed, Monday through Friday between 5:00 PM and 9:00 PM. Hours vary based on staffing and operational needs; flexibility and availability during these evening hours are preferred. The position offers competitive pay, bonus opportunities based on patient reviews, cross-training, professional growth opportunities, a supportive patient-centered work environment, and experience in outpatient imaging.
Requirements
- High school diploma or equivalent.
- Willingness to be cross-trained in front desk and clinical support responsibilities.
- Excellent communication and interpersonal skills.
- Friendly, professional, and patient-focused attitude.
- Strong organizational and multitasking abilities.
- Comfort working in a fast-paced healthcare environment.
- Dependable, flexible, and willing to assist in multiple areas as needed.
- Ability to stand or sit for extended periods.
- Ability to occasionally lift items up to 25 lbs.
- Ability to assist patients with mobility and positioning as appropriate.
Nice To Haves
- Additional education or training in healthcare.
- Previous experience in customer service, hospitality, front desk, or patient-facing roles.
- Healthcare experience.
- Flexibility and availability during Monday–Friday evening hours.
Responsibilities
- Greet patients and visitors and provide customer service.
- Assist with patient check-in, registration, and paperwork.
- Answer patient questions and provide information about procedures and wait times.
- Direct patients to appropriate areas and coordinate with clinical staff.
- Promote and educate patients about available services.
- Maintain a clean, organized, and welcoming waiting area.
- Encourage satisfied patients to share their experiences through online reviews.
- Assist technologists with patient preparation and positioning for imaging procedures.
- Escort patients to and from examination rooms.
- Help patients complete screening forms and prepare for procedures.
- Support patient safety, comfort, and workflow.
- Prepare and maintain examination rooms, supplies, and equipment.
- Perform other clinical support duties as trained and directed by technologists.
Benefits
- Competitive pay
- Bonus opportunities based on patient reviews
- Cross-training in front desk and clinical support
- Opportunities for professional growth and advancement
- Supportive, patient-centered work environment
- Opportunity to gain valuable experience in outpatient imaging
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
