Front Desk Guest Ambassador / CT Tech Assistant
About The Position
Precision Imaging Centers is hiring a friendly, compassionate, and detail-oriented Front Desk Guest Ambassador / CT Tech Assistant for its Mandarin team in Jacksonville, Florida. This role combines front desk responsibilities with hands-on support for CT technologists and contributes to a welcoming patient experience and efficient imaging workflows. The position is scheduled Monday through Friday, 8 AM to 4 PM. Candidates should be professional, organized, and comfortable working in a fast-paced healthcare environment. Venipuncture experience or willingness to train is preferred.
Requirements
- High school diploma or equivalent required.
- Strong verbal, written, and interpersonal communication skills.
- Friendly, professional, and compassionate attitude.
- Ability to multitask and remain organized in a fast-paced healthcare environment.
- Comfortable using computers and learning new systems.
- Dependable, team-oriented, and committed to providing excellent patient care.
- Physical ability to stand or sit for extended periods and occasionally lift up to 25 lbs.
Nice To Haves
- Bachelor's degree preferred.
- Venipuncture and IV start experience, or willingness to train, preferred.
- Previous experience in healthcare, patient care, customer service, or hospitality preferred.
Responsibilities
- Greet patients warmly and provide a positive first impression.
- Manage patient registration and update insurance and personal information.
- Schedule appointments and handle phone inquiries efficiently.
- Process payments and maintain accurate financial records.
- Educate patients on available services and encourage feedback and reviews.
- Maintain a clean, organized, and inviting reception area.
- Collaborate with team members to ensure smooth patient flow.
- Assist CT technologists with preparing patients for imaging procedures.
- Help ensure patient safety, comfort, and proper positioning during exams.
- Perform venipuncture and IV starts as needed, based on training and qualifications.
- Prepare examination rooms and maintain necessary supplies.
- Clean, organize, and restock clinical areas and equipment.
- Assist with patient documentation and workflow coordination.
- Support CT technologists with daily operational needs to maintain efficient patient care.
Benefits
- Health, dental, and vision benefits for full-time employees.
- Short- and long-term disability coverage.
- Company-paid life insurance.
- 401(k).
- Competitive pay.
- Paid time off and paid holidays for full-time positions.
- Bonus opportunities based on patient reviews.
- Career growth and advancement opportunities.
- Supportive, patient-centered work environment.
- Employee recognition and referral bonus programs.
- Opportunities to learn and develop new skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
