Front Desk Coordinator, Framingham Heart Study
Boston University•Framingham, MA
•$18 - $28
About The Position
The Front Desk Coordinator provides reception coverage for the Framingham Heart Study, welcoming visitors and study participants, answering and directing phone calls, and notifying staff when visitors arrive. The role maintains reception-area security and presentation, sorts and distributes mail, and supports Research Center and Exam Center staff, particularly in the afternoons. Additional support includes preparing mailings or kits and assisting participants with activities and navigation.
Responsibilities
- Provide front desk reception coverage.
- Answer, screen, and forward incoming phone calls.
- Greet visitors and study participants and notify staff of their arrival.
- Maintain office security by following safety procedures, monitoring the logbook, and issuing visitor badges.
- Sort and distribute mail daily.
- Keep the reception area tidy and presentable.
- Assemble mailings or kits.
- Assist Research Center staff in the afternoons.
- Assist Exam Center staff with participant activities, mainly in the afternoon.
- Provide snacks to participants, stock inventory and laundry, and direct participants to their next activity.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
