Front Desk Coordinator - Seneca, SC

The Joint Chiropractic•Seneca, SC

89d•$14 - $16

About The Position

The Front Desk and Sales Coordinator supports clinic operations and patient service at a The Joint Chiropractic franchise location. The role focuses on greeting and checking in members and patients, managing patient flow, answering phones, keeping accounts current, and selling memberships and visit packages to meet sales goals. The coordinator also helps attract and re-engage patients, explains wellness offerings, maintains an orderly and clean workspace, and works with the clinic team in a fast-paced environment. The position requires open availability, including nights and weekends. Compensation is listed as $14–$16 per hour, including commission and bonus. The employer is a franchisee of The Joint Corp.; franchisees independently determine employment terms, wages, and benefit programs.

Requirements

High school diploma or equivalent (GED).
At least one year of previous sales experience.
Strong phone and computer skills.
Ability to prioritize and perform multiple tasks.
Strong customer service orientation and effective communication with members and patients.
Ability to work cohesively with others in a fun, fast-paced environment.
Open availability, including nights and weekends.
Ability to stand and/or sit for long periods of time.
Ability to lift up to 50 pounds.
Willingness to learn and grow.

Nice To Haves

Office management experience.
Marketing experience.

Responsibilities

Provide excellent service to members and patients.
Gain memberships to meet sales goals; confidently present and sell memberships and visit packages.
Greet members and patients and check them in for chiropractic appointments.
Manage the flow of patients through the clinic in an organized manner.
Answer phone calls.
Complete point-of-sale transactions and ensure patient accounts are current and accurate.
Participate in marketing and sales opportunities to attract new patients.
Re-engage inactive members.
Stay informed about membership options, packages, and promotions.
Educate patients about wellness offerings and services, including sharing personal chiropractic experiences and stories.
Maintain clinic cleanliness and an organized workspace.
Support team goals and build positive relationships with team members.
Keep management informed of member concerns and follow the manager’s policies, procedures, and direction.
Accept constructive criticism positively and use it as a learning tool.
Uphold The Joint Chiropractic’s core values of trust, integrity, excellence, respect, and accountability.