Full Time Front Desk Coordinator - Tiffany Springs
About The Position
The Joint Chiropractic is seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator for a customer-facing role in a fast-paced retail healthcare setting. The role supports the patient experience, front office operations, and clinic growth by helping patients access affordable chiropractic and wellness care. The position is full-time and based in Tiffany Springs, Missouri, with open availability and travel around the Kansas City Metro required. The role involves greeting and checking in patients, managing clinic flow, presenting wellness plans and memberships, supporting sales goals, scheduling appointments, maintaining patient records, and assisting with marketing and community outreach. The coordinator works with clinic colleagues and chiropractors to provide a positive patient experience and maintains an orderly clinic environment.
Requirements
- High school diploma or equivalent required.
- Strong phone, computer, and multitasking skills.
- Energetic, motivated, and confident in a goal-driven environment.
- Positive attitude with a team-oriented mindset.
- Must be able to stand or sit for long periods and lift up to 50 pounds.
- Open availability and travel around the Kansas City Metro are required.
Nice To Haves
- Minimum one year of customer service and sales experience preferred.
- Office management or marketing experience is a plus.
Responsibilities
- Greet and check in patients, providing a friendly and professional first impression.
- Manage the flow of patients through the clinic in a timely, organized manner.
- Present and sell wellness plans and membership packages confidently and accurately.
- Support clinic sales goals by converting new and returning patients into members.
- Answer phone calls and assist with appointment scheduling and patient inquiries.
- Re-engage inactive members and maintain up-to-date patient records using POS software.
- Assist with clinic marketing efforts and community outreach.
- Maintain a clean, organized front desk and clinic environment.
- Collaborate with team members and chiropractors to ensure a positive patient experience.
Benefits
- Opportunities for future growth and development.
- Bonus potential of 5%–10% commission.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
