Front Desk Coordinator — Rockwall, TX

The Joint Chiropractic•Rockwall, TX

13d•$13 - $13•Onsite

About The Position

The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to deliver exceptional patient service in a fast-paced, walk-in clinic environment. The role handles patient check-ins and payments and supports the clinic team in providing a smooth, welcoming, and efficient patient experience. The coordinator explains membership options, promotions, and service benefits; processes sales, upgrades, and payments; tracks sales and patient activity; and assists with patient flow and clinic operations. The position is based in Rockwall, Texas. The stated schedule requires availability Sundays from 9:30 a.m. to 5:00 p.m. and Mondays, Tuesdays, and Thursdays from 9:30 a.m. to 7:00 p.m. A three- to four-day workweek is described, with open availability preferred. The posting states a base pay of $13.00 per hour and bonus potential every paycheck. It also describes the role as full-time, though the listing heading says full-time/part-time. The person hired will work for an independent franchisee of The Joint Corp., which will be the employee's only employer and sets its own employment terms, wages, and benefits.

Requirements

Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Be a reliable, professional, and goal-oriented team player.
Availability Sundays from 9:30 a.m. to 5:00 p.m. and Mondays, Tuesdays, and Thursdays from 9:30 a.m. to 7:00 p.m.

Nice To Haves

Prior experience in sales, customer service, or a client-facing role.
Open availability is preferred.

Responsibilities

Greet and engage patients, providing a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Manage patient flow to support clinic efficiency.
Assist the chiropractic team as needed.