Front Desk Coordinator - Murphy, TX

The Joint Chiropractic•Murphy, TX

6d•$14 - $16

About The Position

The Front Desk Coordinator supports clinic operations and patient service at The Joint Chiropractic. The role focuses on welcoming and checking in members and patients, managing patient flow, answering phone calls, maintaining accurate accounts and transactions, and presenting memberships and visit packages to meet sales goals. The coordinator also helps attract new patients through marketing and sales opportunities, educates patients about wellness offerings, and re-engages inactive members. The position requires strong customer service, communication, organization, and sales skills in a fun, fast-paced team environment. The coordinator helps maintain a clean, organized clinic and workspace, supports team goals, keeps management informed of member concerns, and follows management policies and direction. The role includes opportunities to learn and grow while upholding The Joint Chiropractic’s values of trust, integrity, excellence, respect, and accountability. Employment is with a franchisee of The Joint Corp., which independently sets employment terms, including wages and benefits.

Requirements

High school diploma or equivalent (GED).
At least one year of previous sales experience.
Strong phone and computer skills.
Ability to prioritize and perform multiple tasks.
Strong customer service orientation and effective communication with members and patients.
Ability to work cohesively with others in a fun, fast-paced environment.
Ability to stand and/or sit for long periods of time.
Ability to lift up to 50 pounds.
Driven, self-motivated, proactive, and goal-oriented, with a winning attitude and willingness to learn and grow.

Nice To Haves

Office management or marketing experience.

Responsibilities

Provide excellent service to members and patients.
Gain memberships to meet sales goals and confidently present and sell memberships and visit packages.
Greet members and patients upon arrival and check them in to see the Chiropractor.
Answer phone calls.
Complete point-of-sale transactions and ensure patient accounts are current and accurate.
Manage patient flow through the clinic in an organized manner.
Participate in marketing and sales opportunities to attract new patients.
Educate patients about wellness offerings and services, including sharing personal Chiropractic experiences and stories.
Re-engage inactive members.
Stay updated on membership options, packages, and promotions.
Recognize and support team goals and maintain positive relationships with team members.
Maintain clinic cleanliness and workspace organization.
Keep management apprised of member concerns and follow management policies, procedures, and direction.
Accept constructive criticism positively and use it as a learning tool.
Uphold The Joint Chiropractic’s core values of trust, integrity, excellence, respect, and accountability.