Full Time Front Desk Coordinator - Olathe
About The Position
The Joint Chiropractic is seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator for a full-time, customer-facing role at its Olathe, Kansas location. The role supports patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting. The position requires open availability and travel around the Kansas City Metro. The Front Desk Coordinator greets and checks in patients, manages patient flow, supports appointment scheduling and inquiries, and presents wellness plans and membership packages. The role also contributes to sales goals, member re-engagement, clinic marketing and community outreach, patient record maintenance, and keeping the clinic organized. The position offers $16–$18 per hour depending on experience, with 5%–10% commission potential. Future growth and development opportunities are noted. Employment is with an independent franchisee, which sets its own employment terms and benefit programs.
Requirements
- High school diploma or equivalent.
- Strong phone, computer, and multitasking skills.
- Energetic, motivated, and confident in a goal-driven environment.
- Positive attitude and team-oriented mindset.
- Ability to stand or sit for long periods and lift up to 50 pounds.
- Open availability and ability to travel around the Kansas City Metro.
Nice To Haves
- Minimum one year of customer service and sales experience preferred.
- Office management or marketing experience is a plus.
Responsibilities
- Greet and check in patients, providing a friendly and professional first impression.
- Manage patient flow through the clinic in a timely and organized manner.
- Present and sell wellness plans and membership packages confidently and accurately.
- Support clinic sales goals by converting new and returning patients into members.
- Answer phone calls and assist with appointment scheduling and patient inquiries.
- Re-engage inactive members and maintain up-to-date patient records using POS software.
- Assist with clinic marketing efforts and community outreach.
- Maintain a clean, organized front desk and clinic environment.
- Collaborate with team members and chiropractors to ensure a positive patient experience.
Benefits
- Opportunities for future growth and development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
