Front Desk Coordinator - Chesapeake, VA

The Joint Chiropractic•Chesapeake, VA

1d•$14 - $17•Onsite

About The Position

At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a caring team member to join us. We are seeking an individual with a passion for health and wellness and a love for sales, who is goal-oriented, self-motivated, and proactive. This role offers the opportunity to grow your career within a world-class organization and advance in the company. We aim to advance the quality and availability of Chiropractic care in the Wellness industry.

Requirements

Have a high school diploma or equivalent (GED).
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Participate in marketing/sales opportunities to help attract new patients into our clinics.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Manage the flow of patients through the clinic in an organized manner.
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Confident in presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.