Front Desk Clerk - AM-PM and Overnight positions StudioRes Marriott Raleigh North $15-17 per hour

Concord Hospitality Enterprises • Raleigh, NC

14d • $15 - $17

About The Position

StudioRes Marriott Raleigh North is hiring Front Desk Clerks for AM-PM and overnight shifts at a new Marriott hotel. The role focuses on delivering a welcoming, high-quality hospitality experience, assisting guests with hotel and local-area information, and coordinating services across hotel departments. The posting lists pay of $15–$17 per hour and notes that overnight shifts pay more. Availability on Friday and Saturday or Saturday and Sunday is required. Benefits listed apply to full-time associates only.

Requirements

• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communication skills.
• Good organizational skills and attention to detail.
• Comfort working in a multitasking environment.
• Focus on providing exceptional customer service.
• Ability to problem-solve and resolve issues effectively and efficiently.
• Availability to work Friday and Saturday or Saturday and Sunday.

Responsibilities

• Ensure an excellent first impression for guests and potential guests.
• Assist guests and provide concierge service about the hotel and community.
• Provide warm and welcoming guest check-in and departure experiences.
• Coordinate with housekeeping, maintenance, sales, and operations to provide services.
• Assist with laundry processing.
• Follow safety and security procedures.
• Handle and process cash securely.
• Manage confidential company and guest information.
• Administer key control properly.
• Conduct routine property and security walks.

Benefits

• Competitive pay.
• Medical plans and prescription discounts.
• Vision and dental coverage.
• 401(k) retirement program with company contribution.
• Group life insurance equal to annual salary.
• Voluntary short- and long-term disability programs.
• Verizon Wireless discount of up to 18%.
• Classroom and online training through the Learning Management System.
• Education assistance through University of Phoenix, including tuition discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed