Front Desk-PT-Clerbrook

Equity LifeStyle Properties, Inc.•Clermont, FL

About The Position

ELS is hiring a part-time Front Desk Clerk in Clermont, Florida. The role provides exceptional customer service to facilitate excellent and memorable guest and resident experiences. The Front Desk Clerk acts as a liaison for the property, assists guests and residents, processes payments and deposits, and supports office efficiency. The employee partners with the Property Manager and works to address inquiries and resolve problems promptly and professionally.

Requirements

  • High school diploma or equivalent experience.
  • At least 1 year of customer service experience with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

Responsibilities

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly.
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