Front Desk Associate (Weekend Part-Time)- Union House

Action Property Management • San Francisco, CA

6d • $26 - $29 • Onsite

About The Position

Action Property Management is seeking a part-time Front Desk Associate for Union House, a luxury association in San Francisco. The associate represents Action Property Management and the Association by delivering exceptional customer service, supporting residents and guests, and maintaining the front desk and lobby environment. The schedule is Saturday and Sunday, 3:00 PM–11:00 PM. Compensation is $26.00–$29.00 per hour, depending on experience.

Requirements

• Must be over 18 years of age.
• Must successfully pass a pre-employment background check and drug screening.
• At least 6 months of customer service experience.
• Polished and professional appearance and demeanor.
• Upbeat, positive, team-player attitude.
• Strong judgment and a solutions-oriented approach.
• Proactive customer service approach.

Nice To Haves

• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Deliver exceptional customer service and work toward 100% resident satisfaction while representing Action Property Management and the Association.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete the Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Benefits

• Comprehensive health benefits for qualifying employees, including medical, dental, and vision coverage.
• Paid time off for qualifying employees, including vacation hours, sick time, and company-observed holidays.
• Pet insurance.
• 401(k) with company match.
• Life and disability support for qualifying team members.
• Ongoing hospitality and property management training.
• Opportunities for career growth and advancement.
• Values-driven company culture promoting teamwork and excellence.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed