Part Time Front Desk Associate (Weekend Swing Shift)

Action Property Management • Dallas, TX

1d

About The Position

Action Property Management is hiring a Part Time Front Desk Associate to represent the company and the Association while delivering exceptional customer service and supporting resident satisfaction. The role provides concierge assistance, monitors lobby activity and access, handles calls and parcels, and helps maintain a welcoming and orderly front desk, lobby, and elevator area. The schedule is Saturday and Sunday, 3 p.m. to 11 p.m.

Requirements

• Must be at least 18 years of age.
• Successfully pass a pre-employment background check and drug screening.
• High school diploma or equivalent.
• At least 6 months of customer service experience.
• Polished and professional appearance and demeanor.
• Upbeat, positive team-player attitude.
• Strong judgment and a solutions-oriented approach.
• Proactive customer service approach.

Nice To Haves

• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional customer service and supporting resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete the Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the Association's governing documents.

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees.
• Exclusive employee discounts through ADP Marketplace.
• Ongoing hospitality and property management training.
• Opportunities for career growth and advancement.
• Medical, dental, vision, and pet insurance for qualifying team members.
• 401(k) with company match.
• Life and disability support for qualifying team members.
• Vacation hours, sick time, and company-observed holidays for qualifying team members.
• Competitive pay of $20–$22 an hour.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED