Part Time Front Desk Associate (Weekend Swing Shift)

Action Property Management • Dallas, TX

3d • $20 - $22

About The Position

Action Property Management is hiring a part-time Front Desk Associate to represent the company and the Association while providing exceptional customer service and supporting residents and guests. The role includes maintaining the front desk and lobby environment, monitoring lobby activity and access, providing concierge services, handling calls and resident parcels, and responding to questions and concerns. The schedule is Saturday and Sunday, 3 p.m. to 11 p.m. Pay is $20–$22 per hour.

Requirements

• Must be at least 18 years of age.
• Must successfully pass a pre-employment background check and drug screening.
• High school diploma or equivalent.
• At least 6 months of customer service experience.
• Polished and professional appearance and demeanor.
• Upbeat, positive, team-player attitude.
• Strong judgment and a solutions-oriented approach.
• Proactive customer service approach.

Nice To Haves

• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional customer service and supporting resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete the Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the Association's governing documents.

Benefits

• Comprehensive health benefits for qualifying employees, including medical, dental, vision, pet insurance, life insurance, and disability support.
• Paid time off for qualifying team members, including vacation hours, sick time, and company-observed holidays.
• 401(k) with company match.
• Employee discounts through ADP Marketplace.
• Ongoing hospitality and property management training.
• Opportunities for career growth and advancement.
• Competitive pay.
• Team-oriented, values-driven company culture.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED