Front Desk Associate
Exos•New York, NY
•$15 - $25
About The Position
Exos is seeking a Front Desk Associate to provide personalized customer service to fitness center members and support membership enrollment, front desk operations, reporting, inventory tracking, and facility upkeep. The role responds to member concerns professionally and assists with payroll coordination and monthly membership audits. Other duties may be assigned as needed.
Requirements
- High school diploma.
- Strong organizational skills.
- Customer-service-oriented approach.
- Knowledge of Google applications and Microsoft Office applications.
- Highly developed written and verbal communication skills.
Responsibilities
- Provide personalized member customer service with a positive, enthusiastic, and helpful attitude.
- Greet and welcome new fitness center members.
- Assist with membership enrollment and front desk operations.
- Coordinate with the Manager to ensure accurate payroll.
- Assist with financial tracking reports.
- Track locker and towel service program activity and inventory items accurately.
- Assist with fitness center membership reports and complete monthly membership audits.
- Respond to member concerns, suggestions, and complaints in a timely, professional, and consistent manner.
- Help keep fitness centers well stocked and clean.
- Perform other duties as needed.
Benefits
- Health insurance
- Life and disability benefits
- 401(k) plan
- Paid time off
- A variety of part-time benefits, subject to eligibility requirements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
