Front Desk Full-Time Associate

PLANET FITNESS • Hillsboro, OR

8d

About The Position

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping maintain a clean, welcoming, and organized club environment. You will support smooth daily operations and help ensure all areas of the club, including locker rooms and bathrooms, remain in top condition. The position is located in Hillsboro, Oregon and is full-time.

Requirements

• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude and a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner and help them feel welcome and valued.
• Assist members with questions about membership options, policies, and gym services; help with equipment usage and direct members to appropriate resources.
• Check in members, keep the front desk organized, and handle membership-related transactions such as billing and renewals.
• Keep the front desk and surrounding areas tidy, and maintain clean, stocked, and well-presented locker rooms and bathrooms throughout the day.
• Educate potential members about Planet Fitness membership benefits and encourage sign-ups for memberships, personal training, and other services.
• Collaborate with team members and management to achieve club goals, maintain a clean and safe environment, and provide excellent customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED