Front Desk Associate
Exos•Chicago, IL
•$15 - $25
About The Position
The Front Desk Associate provides personalized customer service to fitness center members and supports membership enrollment, front desk operations, reporting, and inventory tracking. The role also helps maintain a clean, well-stocked fitness center and responds to member feedback professionally.
Requirements
- High school diploma.
- Strong organizational skills and a customer-service-oriented approach.
- Knowledge of Google applications and Microsoft Office applications.
- Highly developed written and verbal communication skills.
Responsibilities
- Offer personalized member customer service with a positive, enthusiastic, and helpful attitude.
- Greet and welcome new fitness center members, assist with membership enrollment, and support front desk operations.
- Coordinate with the Manager to ensure accurate payroll.
- Assist with financial tracking reports.
- Track locker and towel service programs and inventory items accurately.
- Assist with fitness center membership reports and complete monthly membership audits.
- Respond to members’ concerns, suggestions, and complaints in a timely, professional, and consistent manner.
- Help keep fitness centers well stocked and clean.
- Perform other duties as needed.
Benefits
- Health insurance
- Life and disability benefits
- 401(k) plan
- Paid time off
- Part-time benefits are also offered, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
