Front Desk Associate (Part-Time Overnight Weekends) - Parkloft
About The Position
Action Property Management is hiring a part-time overnight Front Desk Associate for Parkloft, a luxury association in San Diego, California. The role represents Action Property Management and the Association while providing high-quality customer service and supporting resident satisfaction. The associate maintains the front desk, lobby, and main elevators; monitors lobby activity and access; provides concierge services; completes daily activity reports; handles incoming calls and resident parcels; and responds to resident and guest questions and concerns. The position is scheduled Saturdays and Sundays from 11:00 PM to 7:00 AM and pays $21 per hour.
Requirements
- Must be over 18 years of age.
- Must successfully pass a pre-employment background check and drug screening.
- High school diploma or GED equivalent required.
- At least 1 year of customer service experience.
- Polished and professional appearance and demeanor.
- Upbeat, positive team-player attitude.
- Strong judgment and a solutions-oriented approach.
- Proactive customer service approach.
Nice To Haves
- Hospitality, luxury retail, or fine dining experience is preferred.
- Hospitality Management college students or recent graduates are highly desired.
Responsibilities
- Represent Action Property Management and the Association by delivering exceptional customer service and supporting resident satisfaction.
- Maintain the appearance of the front desk area, lobby, and main elevators.
- Monitor lobby activity and maintain access control.
- Provide concierge services.
- Complete the Daily Activity Report.
- Answer and direct incoming phone calls.
- Receive and distribute resident parcels.
- Address resident and guest concerns and questions.
- Demonstrate a strong understanding of the Association's governing documents.
Benefits
- Medical insurance for qualifying team members.
- Dental insurance for qualifying team members.
- Vision insurance for qualifying team members.
- Pet insurance.
- 401(k) with company match.
- Life and disability support for qualifying team members.
- Paid time off, including vacation hours and sick time, for qualifying team members.
- Company-observed holidays for qualifying team members.
- Competitive pay.
- Opportunities for career growth and advancement.
- Training and tools to support success in the role.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
