Front Desk Associate (Part-Time Overnight Weekends) - Parkloft

Action Property Management • San Diego, CA

2d • Onsite

About The Position

Action Property Management is seeking a part-time Overnight Front Desk Associate for Parkloft, a luxury association in San Diego, California. The role is scheduled Saturdays and Sundays from 11:00 PM to 7:00 AM and pays $21 per hour. The associate represents Action and the Association, provides concierge services and exceptional customer service, monitors lobby activity and access, keeps front desk and shared areas presentable, and supports residents and guests with questions, concerns, calls, and parcel distribution. The role also includes completing a Daily Activity Report and maintaining a strong understanding of the Association’s governing documents.

Requirements

• Be over 18 years of age.
• Successfully pass a pre-employment background check and drug screening.
• Have a high school diploma or GED equivalent.
• Have at least 1 year of customer service experience.
• Have a polished and professional appearance and demeanor.
• Have an upbeat, positive team-player attitude.
• Demonstrate strong judgment and a solutions-oriented approach.
• Take a proactive approach to customer service.

Nice To Haves

• Hospitality, luxury retail, or fine dining experience.
• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional customer service and seeking resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete the Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the Association’s governing documents.

Benefits

• Competitive pay.
• Opportunities for career growth and advancement.
• Medical, dental, and vision benefits.
• Pet insurance.
• 401(k) with company match.
• Life and disability support for qualifying team members.
• Paid time off, including vacation hours and sick time, for qualifying team members.
• Company-observed holidays for qualifying team members.
• Infrastructure, technology, training, and tools to support performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED