Front Desk - Hansen Orthodontics
Talent For Dental•Blacksburg, VA
•Onsite
About The Position
Join Our Team at Hansen Orthodontics! We’re looking for a Front Desk Assistant to join our Blacksburg office. This role is pivotal in ensuring the smooth operation of our bustling practice. Your attention to detail and patient-centric approach contribute significantly to our practice’s success!
Requirements
- High School Diploma or equivalent
- Proficient with modern office software
- Juggle tasks with finesse under pressure
- Commitment to excellence in customer service
Nice To Haves
- Experience in a medical or dental office
- Higher education preferred
- Communicate clearly and compassionately
- Thrive in a fast-paced, team-oriented environment
- Love working with children and families!
Responsibilities
- Scheduling, rescheduling, and canceling patient appointments promptly.
- Confirming patient appointments to maintain an organized calendar.
- Handle calls, referrals, and follow-ups like a pro.
- Greeting Patients: In person or over the phone, ensuring a welcoming experience.
- Answering Questions: Providing basic information about medical tests and procedures.
- Instructions: Guiding patients on preparation for examinations.
- Guide families through treatment plans and financial options.
- Courteously handling incoming telephone calls and taking messages.
- Managing referral appointments and follow-ups.
- Collaborate with the clinical team to keep everything running smoothly.
Benefits
- Paid Holidays
- 401K Plan
- Health Benefits - Medical, Dental, Vision, and more!
- Uniforms Provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
