Front Desk - Hansen Orthodontics

Talent For Dental • Blacksburg, VA

2d • Onsite

About The Position

Join our team at Hansen Orthodontics as a Front Desk Assistant in our Blacksburg office. This role is pivotal in ensuring the smooth operation of our bustling practice. You will be responsible for managing appointments, interacting with patients, and handling various administrative tasks. Your attention to detail and patient-centric approach will contribute significantly to our practice’s success. We are an equal opportunity employer committed to creating an inclusive environment for all applicants.

Requirements

• High School Diploma or equivalent
• Proficient with modern office software
• Ability to juggle tasks with finesse under pressure
• Commitment to excellence in customer service

Nice To Haves

• Experience in a medical or dental office
• Higher education
• Communicate clearly and compassionately
• Thrive in a fast-paced, team-oriented environment
• Love working with children and families!

Responsibilities

• Scheduling, rescheduling, and canceling patient appointments promptly.
• Confirming patient appointments to maintain an organized calendar.
• Handle calls, referrals, and follow-ups.
• Greeting Patients: In person or over the phone, ensuring a welcoming experience.
• Answering Questions: Providing basic information about medical tests and procedures.
• Instructions: Guiding patients on preparation for examinations.
• Guide families through treatment plans and financial options.
• Courteously handling incoming telephone calls and taking messages.
• Managing referral appointments and follow-ups.
• Collaborate with the clinical team to keep everything running smoothly.

Benefits

• Paid Holidays
• 401K Plan
• Health Benefits - Medical, Dental, Vision, and more!
• Uniforms Provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees