VOCA Front Desk Assistant

The Salvation Army Southern CaliforniaNorth Las Vegas, NV
Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This position is subject to grant funding; however, if the funding ends, the position may be eliminated. This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

Requirements

  • High school diploma or GED required; Minimum of one year of related experience may be substituted for degree requirements
  • Experience working with homeless and/or at-risk populations preferred.
  • Strong oral and written communication skills.
  • Ability to communicate and work effectively with a diverse group of residents, staff, and community partners.
  • A demonstrated ability to work independently with limited supervision
  • Strong troubleshooting and problem-solving skills
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher), email, and internet applications.
  • Ability to prioritize tasks and manage time effectively
  • Must be available to work occasional evenings, weekends, or on-call shifts as needed
  • Ability to pass a background check
  • Valid driver’s license with an acceptable driving record

Responsibilities

  • Oversee compliance with all facility rules.
  • Provide support to all residents in the Vocational Services program.
  • Assist with facilitating the intake and discharge process and client orientation.
  • Complete accurate and timely data entry into the HMIS system
  • Coordinate care with Vocational case management team and others on behalf of program participants for eligibility documentation, mental and physical health services.
  • Maintain, record, and report the progression of program participants to the Vocational Case Management team.
  • Attend all scheduled team meetings and training.
  • Other duties and special projects as assigned.
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