Front Desk Agent

Moodreact•Atlanta, GA

About The Position

Moodreact is a full-service maintenance company that supports homes and businesses with electricians, appliance repair technicians, plumbers, and general labor teams. The company emphasizes professionalism, safety, and efficiency. The Front Desk Agent welcomes visitors and provides assistance throughout their experience. The role handles daily front desk responsibilities and helps create a welcoming first impression. It also supports administrative activities, visitor check-ins, basic appointment arrangements, and communication of visitor requests to team members.

Requirements

  • Excellent verbal communication and interpersonal skills.
  • Friendly, approachable, and service-oriented personality.
  • Strong organizational and time-management abilities.
  • Attention to detail and ability to manage multiple priorities.
  • Dependable, punctual, and professional.

Nice To Haves

  • Previous reception or customer service experience is a plus but not required.

Responsibilities

  • Greet customers and visitors courteously and professionally.
  • Provide general information and direct inquiries appropriately.
  • Assist with visitor check-ins and basic appointment arrangements.
  • Keep the reception area organized and welcoming.
  • Support daily front desk and administrative activities.
  • Communicate visitor requests to appropriate team members.
  • Assist with customer concerns and provide helpful guidance.
  • Maintain professionalism and discretion when handling visitor information.

Benefits

  • Initial training and ongoing support.
  • Opportunities to develop administrative and customer service skills.
  • A welcoming and collaborative team environment.
  • Opportunities for professional development and advancement.
  • Compensation based on the position and experience.
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