Front Desk Agent
Hegg Companies•Sioux City, IA
•Onsite
About The Position
Create exceptional guest experiences by exceeding expectations, fostering a welcoming environment, and collaborating with hotel team members. Complete daily tasks efficiently while maintaining a positive attitude, strong attention to detail, and a commitment to outstanding service.
Requirements
- Must pass a pre-employment background investigation. Any offer of employment is contingent upon successfully passing the company pre-employment screening.
Responsibilities
- Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
- Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
- Works actively with the sales team and all other staff to provide excellent guest experiences
- Follows the check-in and check-out processes in a friendly and efficient manner
- Reviews and updates the communication log regularly to stay current with developments in the hotel
- Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
- Invest in our three core values of the Hegg vision: We Always Find a Way, Be Better Every Day, We Are Better Together
Benefits
- Paid Time Off
- Perfect Attendance Bonus Plan
- Referral Bonus Plan
- Worldwide Hotel Discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
