Front Desk Agent

Vail Resorts•Vail, CO
•$20 - $23

About The Position

The Front Desk Agent is the face of the hotel and the first point of contact for guests, helping make their stay memorable. This role is described as a good starting point for people new to hospitality, with potential for upward mobility. It is a year-round, full-time position with a starting wage of $20.00–$23.00 per hour. Housing is available. Applicants must be at least 18 years old.

Requirements

  • At least 18 years of age.
  • Fluent communication in English.
  • Friendly demeanor and strong people skills.
  • Somewhat strong computer skills.

Responsibilities

  • Work face to face with customers.
  • Check guests in and out.
  • Answer phones.
  • Handle guest needs.
  • Maintain a professional appearance and demeanor.
  • Help resolve discrepancies with guest bills.
  • Perform other duties as assigned.

Benefits

  • Free employee ski passes and employee-discounted lift tickets for friends and family.
  • Free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Referral program.
  • Health, medical, dental, and vision insurance plans for eligible seasonal employees after working 500 hours.
  • Free ski passes for dependents.
  • Critical illness and accident plans.
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