Front Desk Agent

Moodreact • Charlotte, NC

4d

About The Position

Moodreact is a full-service maintenance company supporting homes and businesses with electricians, appliance repair technicians, plumbers, and skilled general labor teams. The company emphasizes professionalism, safety, and efficiency.

Moodreact is seeking a welcoming, organized, and professional Front Desk Agent to assist visitors and provide a positive first impression. The role involves helping people, communicating clearly, and keeping daily front desk activities running smoothly.

Requirements

• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and service-oriented attitude.
• Strong organizational and time-management skills.
• Attention to detail and ability to multitask.
• Dependable, punctual, and adaptable.

Nice To Haves

• Previous front desk or customer service experience.

Responsibilities

• Greet visitors and customers in a friendly and professional manner.
• Provide general information and direct inquiries appropriately.
• Assist with visitor check-ins and basic appointment coordination.
• Maintain an organized and welcoming reception area.
• Support daily front desk and administrative activities.
• Communicate relevant information to the appropriate team members.
• Help address customer requests with courtesy and attention.
• Maintain professionalism and confidentiality when handling visitor information.

Benefits

• Initial training and ongoing support.
• Opportunities to develop customer service and administrative skills.
• A welcoming and collaborative team environment.
• Opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed