Front Desk Agent

Super 8 By Wyndham Lincoln N • Lincoln, NE

18d

About The Position

Hospitality Management Corporation is hiring a Front Desk Agent for the SUPER 8 OF LINCOLN NE, with full-time and part-time positions available. The role supports hotel guests and front desk operations, including check-ins and check-outs, reservations, room assignments, guest questions, and resolving concerns. The position pays $15.00 per hour. HMC describes itself as a Dallas-based, privately held provider of management solutions and hospitality industry services, and emphasizes integrity, honesty, open communication, customer service, and team development. HMC is an equal opportunity employer.

Requirements

• High school diploma or equivalent required.
• Stable work history required.
• Ability to manage time effectively and complete required tasks on time.
• Knowledge of and ability to operate computer equipment and the reservations system.
• Strong understanding of Microsoft Office products, including Excel, Word, and Outlook.
• Ability to work as part of a team.
• Ability to convey information and ideas clearly.
• Ability to maintain composure and objectivity under pressure.
• Effectiveness in anticipating, preventing, identifying, and solving workplace problems.
• Effectiveness in listening to, understanding, clarifying, and resolving guest concerns and issues.

Nice To Haves

• Experience with an IHG-branded hotel is highly desired.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Benefits

• Great benefits package, including an industry-leading 401K.
• Promotional opportunities with a growing company.
• Efforts are recognized and results are rewarded.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED