Front Desk Agent

Marriott•Scottsdale, AZ

11d

About The Position

Guest Experience Experts create memorable and unique guest experiences by delivering a wide range of services throughout each guest’s stay. They take initiative and are empowered to move around their workspace to handle operational needs, respond to guest requests, complete reports, and share information about the local area. They make transactions feel like part of the guest experience. All associates are expected to help create a safe workplace, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and maintain a professional uniform, appearance, and communication. Guest Experience Experts spend extended periods standing, sitting, or walking and take a hands-on approach to their work. They also perform other reasonable job duties as requested. Marriott International is an equal opportunity employer that values associates’ diverse backgrounds and provides access to opportunity. JW Marriott offers a luxury work environment with a community of coworkers and opportunities for training, development, and recognition, with a focus on holistic well-being.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Deliver a memorable and unique guest experience throughout the guest’s stay.
Handle operational needs, address guest requests, and complete reports.
Share highlights and information about the local area.
Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
Maintain a professional uniform, personal appearance, and communication.
Perform other reasonable job duties as requested.