Front Desk Agent
Seascape Beach Resort•Aptos, CA
•$20 - $22•Onsite
About The Position
The Front Desk Agent provides excellent guest service during guest check-in and check-out. The role also takes hotel reservations and provides assistance with PBX operations and concierge services.
Requirements
- Two years of related hotel or resort industry experience and/or training.
- High school or GED graduate.
- Ability to attend to, convey, and understand others' comments and questions.
- Ability to solve problems and suggest alternatives to previous arrangements when necessary.
- Ability to organize and multitask effectively.
- Ability to get along with a variety of personalities and individuals.
- Ability to show consideration for and maintain good relations with others.
- Ability to accept responsibility and account for one's actions.
- Ability to meet customer needs while following company procedures in a calm and efficient manner.
- Ability to read, comprehend, and provide written and verbal instructions.
- Ability to present information effectively to individuals and groups.
- Proficiency in Outlook and Internet applications.
- Must provide valid document(s) to work in the United States.
Nice To Haves
- Maestro experience is a plus.
Responsibilities
- Provide excellent guest service during guest check-in and check-out.
- Take hotel reservations.
- Assist with PBX operations and concierge services.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
