Front Desk Agent
About The Position
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Guest Service Agent for the Springhill Suites Lithia Springs. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to communicate with guests and make recommendations about the hotel and local area. The GSA is required to welcome the guest, recognize their Marriott bonvoy status, enroll new members, demonstrate exceptional hospitality and complete their job duties in conjunction with the hotel's policy and procedures.
Requirements
- Ability to work independently
- Provide excellent guest service
- Follow basic account procedures
- Assure guest security and safety
- Communicate with guests
- Make recommendations about the hotel and local area
- Recognize Marriott Bonvoy status
- Enroll new members
- Demonstrate exceptional hospitality
- Complete job duties in conjunction with hotel's policy and procedures
Responsibilities
- Demonstrate the ability to work independently while providing excellent guest service.
- Follow basic account procedures to assure the hotel's procedures are complete and accurate.
- Assure every guest has a pleasant, safe and secure stay.
- Communicate with guests and make recommendations about the hotel and local area.
- Welcome the guest, recognize their Marriott bonvoy status, enroll new members, demonstrate exceptional hospitality and complete their job duties in conjunction with the hotel's policy and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
