Front Desk Agent

Marriott • Dallas, TX

20d

About The Position

Guest Experience Experts deliver a memorable and unique guest experience throughout the entire stay. They take initiative to provide a wide range of services, move about their workspace as needed, process operational needs, address guest requests, complete reports, and share information about the local area. They make transactions feel like part of the guest experience.

The role requires following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, creating a safe workplace, and maintaining professional uniform, appearance, and communication. Guest Experience Experts stand, sit, or walk for extended periods and perform hands-on work, including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. They also perform other reasonable duties as requested.

Requirements

• High school diploma or G.E.D. equivalent is listed as a preferred qualification.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Provide services that guide guests through their entire stay.
• Process operational needs.
• Address guest requests.
• Complete reports.
• Share highlights and information about the local area.
• Create a safe workplace and follow company policies and procedures.
• Maintain confidentiality, protect company assets, and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communication.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED