Front Desk Agent

Columbus Hospitality Management • Scottsdale, AZ

28d • Onsite

About The Position

The Hilton North Scottsdale at Cavasson is seeking a friendly, outgoing individual to join our Front Desk team! Ideal candidates have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an exceptional guest experience. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here!

Requirements

• Customer service skills
• Professional demeanor
• Organizational skills
• Effective Communication skills
• Initiative and creative problem-solving skills
• Must be familiar with the city and the attractions that it offers
• Flexible availability (days, evenings, weekends, holidays)

Nice To Haves

• Hilton ONQ experience is highly preferred

Responsibilities

• Efficiently register and check out all guests.
• Follow proper billing and cash handling procedures.
• Displays high-level competency in the property management systems.
• Interacts with guests in a manner that is professional, ethical, and customer service-driven.
• Follows the proper work environment procedures.
• Ability to communicate effectively.
• Must be stationery for up to 8 hours.
• Must have the ability to move/transport up to 25 lbs.
• Provides excellent concierge services to guests
• Answers all phone calls in a professional and courteous manner.
• Other duties as assigned by Management.

Benefits

• Competitive hourly wage.
• Health benefits (for full-time employees).
• 401(k) with company match (for all employees).
• A friendly, positive work environment
• Opportunities for growth and development within the company.
• Free Meals
• Covered Employee Parking
• Robust Team Member Travel Program
• PTO (for full-time employees).
• Early Pay Access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed