Front Desk Agent - Subsitute

Starwood Hotels • USA NY 1 Hotel Central Park, NY

9h • $33 - $44

About The Position

The Front Desk Agent works in the hotel’s Front Office, which serves as the first point of contact for guests and plays a central role in delivering the hotel’s service and brand experience. The role is responsible for helping ensure that guests have a relaxing and effortless experience from arrival through departure and throughout their stay. Sharing knowledge about the hotel’s history with guests can contribute to success in the role.

Requirements

• At least 1 year of similar work experience.
• Experience in guest service or customer service.
• Ability to work as a team player, work hard, multitask, and pay attention to detail.
• Flexibility and willingness to meet the demands of a 24-hour operation.

Nice To Haves

• Ability to speak a secondary language.

Responsibilities

• Help ensure guests have a relaxing and effortless experience at arrival, departure, and throughout their stay.
• Provide welcoming, attentive guest service and represent the hotel’s brand.
• Share knowledge of the hotel’s history with guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed