Front Desk Agent

Pyramid Global Hospitality•Basking Ridge, NJ

23d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. About our property: At The Ridge, our vibrant culture is all about empowering you to soar to new heights. . We believe in your success, and it fuels ours. Your well‑being matters here, and we’ve built a place where people come first, wins are celebrated, and perks make the journey even sweeter. We're here to inspire and support you on your quest to become your best. Join us and experience a workplace bursting with energy, support, and opportunity. This is your moment to ignite your potential, unleash your greatness, and Be the Difference in your professional journey!

Requirements

An outgoing and engaging personality
Good Computer skills, hotel systems a plus
Good verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Responsibilities

Welcomes guests, solves minor issues, and ensures guests have a great stay.
Registers guests and checks out guest
Solves guest-related problems
Enters requests into Primary Management system.
Keeps and maintains Front Desk logs
Generates reports for necessary departments.
Posting charges, account settlements, and shift closing
Answers phones and delivers messages to guests
Delivers mail, packages, and messages to guests as needed
Completes a daily shift audit and balances all account settlements, charges, etc. to the property management system.
Handles all cash transactions and maintains a personal bank.