Front Desk Agent
Hongkong and Shanghai Hotels•Beverly Hills, CA
•$30•Onsite
About The Position
Working alongside the Director of Front Office Operations at The Peninsula Beverly Hills, we are seeking a Front Desk Agent who possesses a genuine warmth and sense of hospitality. Work for an award-winning luxury hotel group. Learn and grow within a diverse multi-outlet property. Exceptional benefits package.
Requirements
- Strong communication skills
- Experience in customer service in a luxury hotel or other luxury customer service environment
- An open and flexible schedule with the ability to work on the weekends and holidays
- Candidates must be eligible to work in the United States if hired
Nice To Haves
- Knowledge of Opera system a plus
Responsibilities
- Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
- Act as the primary point of contact for guest inquiries, requests, and issues
- Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met
Benefits
- 100% company-paid medical, dental and vision coverage
- Paid time off
- Complimentary employee meals
- Complimentary car parking (onsite)
- Complimentary bicycle parking (onsite)
- Bus transit reimbursement
- Complimentary uniform laundering
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
