Front Desk Agent - Fairfield Inn Jeffersonville

Integral Hospitality • Jeffersonville, OH

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About The Position

The Front Desk Agent greets, registers, and checks guests in and out, and handles all phases of their stay while providing excellent customer service. The role calls for a cheerful, energetic, friendly, and professional person who can maintain efficiency in a fast-paced environment through strong time-management and organizational skills. Clear communication and an upbeat personality are important when responding to guests and working with team members across departments. Punctuality and reporting to work whenever scheduled are required.

Requirements

• Punctuality and the ability to report to work on time whenever scheduled.
• Excellent communication, guest-service, and time-management skills.
• Ability to manage front desk duties while ensuring a high level of customer service.
• Ability to multitask and work effectively in a fast-paced environment.
• Attention to detail and strong organizational skills.
• Experience in Guest Services and knowledge of the surrounding area.
• A team player and self-starter with working knowledge of the hotel industry.
• Exceptional interpersonal skills and the ability to take necessary steps to ensure a positive and pleasurable guest experience.
• Ability to work weekends, weekdays, and holidays.

Responsibilities

• Greet and register hotel guests.
• Check guests in and out.
• Handle all phases of guests' stays while providing excellent customer service.
• Manage front desk duties while maintaining a high level of customer service.
• Communicate with guests and team members across departments.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed