Front Desk Agent - Fairfield Inn Jeffersonville

Integral Hospitality • Jeffersonville, OH

2d

About The Position

The Front Desk Agent is responsible for greeting and registering guests, checking guests in and out, and handling all phases of their stay while providing excellent customer service. The role requires strong time management and organizational skills to maintain efficiency in a fast-paced environment. Clear communication and an upbeat personality are essential when responding to guests and interacting with team members across departments. Punctuality and reporting to work on time whenever scheduled are required.

Requirements

• Excellent communication, guest service, and time management skills.
• Ability to manage front desk duties while ensuring a high level of customer service.
• Ability to multitask and work effectively in a fast-paced environment.
• Attention to detail and strong organizational skills.
• Experience in Guest Services and knowledge of the surrounding area.
• Team-player and self-starter qualities, with working knowledge of the hotel industry.
• Exceptional interpersonal skills and the ability to take necessary steps to ensure a positive and pleasurable guest experience.
• Must be punctual and report to work on time whenever scheduled.
• Must be able to work weekends, weekdays, and holidays.

Responsibilities

• Greet and register guests.
• Check guests in and out.
• Handle all phases of guests’ stays while providing excellent customer service.
• Manage front desk duties while maintaining a high level of customer service.
• Respond to guests and communicate with team members across departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed