Front Desk Agent

Vail Resorts•Dover, VT
•$20 - $23

About The Position

The Front Desk Agent is the face of the hotel and the first point of contact for guests, helping make their stay memorable. The role is a potential entry point into hospitality with opportunities for upward mobility. This is a winter seasonal position for 2026/2027, with full-time hours available. The starting wage is $20.00–$23.00 per hour. Applicants must be at least 18 years old.

Requirements

  • Must be at least 18 years of age.
  • Must be able to communicate fluently in English.
  • Friendly, with strong people skills.
  • Somewhat strong computer skills.

Responsibilities

  • Work face to face with customers.
  • Check guests in and out.
  • Answer phones.
  • Handle all customer needs.
  • Maintain a professional appearance and demeanor at all times.
  • Help resolve discrepancies with guest bills.
  • Perform other duties as assigned.

Benefits

  • Free employee passes.
  • Discounted lift tickets for friends and family.
  • Free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Referral Program.
  • Wellness benefits.
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