Front Desk Agent

Travelodge By Wyndham Hermiston • Hermiston, OR

21d

About The Position

Hospitality Management Corporation is seeking a Front Desk Agent for the Travelodge of Hermiston, Oregon. The role supports hotel front desk operations and provides guest service, including managing arrivals and departures, reservations, room assignments, and guest questions or concerns. The position pays $15.05 per hour. HMC describes itself as a privately held hospitality management and services provider that emphasizes integrity, honesty, open communication, and team member development.

Requirements

• High school diploma or equivalent required.
• Stable work history required.
• Manage time effectively and complete required tasks on time.
• Knowledge of and ability to operate computer equipment and the reservations system.
• Strong understanding of Microsoft Office products, including Excel, Word, and Outlook.
• Be a team player and work collaboratively.
• Convey information and ideas clearly.
• Maintain composure and objectivity under pressure.
• Effectively anticipate, prevent, identify, and solve workplace problems.
• Listen to, understand, clarify, and resolve concerns and issues raised by guests.

Nice To Haves

• Experience with an IHG-branded hotel is highly desired.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Benefits

• Great benefits package, including an industry-leading 401K.
• Promotional opportunities with a growing company.
• Efforts are recognized and results are rewarded.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED