Front Desk Agent

Alphabe Insight Inc • Boston, MA

6d • $34,000 - $38,000

About The Position

As a Front Desk Agent, you will serve as one of the first points of contact for guests, visitors, and clients. You will create a warm and professional environment while supporting front desk operations, responding to inquiries, coordinating requests, and ensuring daily interactions are handled efficiently and courteously. The role is suited to someone who enjoys working with people, communicates confidently, stays organized, and takes pride in delivering excellent service.

Requirements

• Strong verbal and written communication skills.
• Professional, polished, and approachable demeanor.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask and manage changing priorities.
• Detail-oriented and dependable.
• Comfortable working in a professional, customer-facing environment.
• Ability to work independently and collaboratively.
• Strong problem-solving skills.
• Positive attitude and willingness to learn.
• Basic computer and administrative skills.

Responsibilities

• Welcome guests, visitors, and clients in a professional and friendly manner.
• Respond to general inquiries and provide accurate information.
• Manage incoming calls and direct communications appropriately.
• Assist with scheduling, appointments, and front desk coordination.
• Maintain an organized, clean, and professional reception area.
• Support guest and client requests in a timely and courteous manner.
• Coordinate with internal team members to ensure smooth daily operations.
• Handle basic administrative and clerical tasks.
• Maintain accurate records and update information as needed.
• Help resolve routine concerns while maintaining a high standard of service.
• Represent Brixton Corp professionally in every interaction.

Benefits

• Opportunities for professional growth and advancement.
• Hands-on training and ongoing development.
• Development of communication, customer service, administrative, and organizational skills.
• Supportive and collaborative work environment.
• Opportunities to take on additional responsibilities as you grow.
• Exposure to different areas of business operations and client service.
• Career development opportunities within Brixton Corp.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed